A QUICK HOW-TO:

Managing Your New Skyla Card

ready to get started?

Activate My Card

a quick how-to:

activiating your card

use your card

Simply use your PIN the first time you use your card; or

give us a call

Call 704.375.0183 (toll-free 888.633.2628) and follow the prompts; or

digital banking

a quick how-to:

setting your card's pin

this is a new card

To set a PIN for your new Skyla debit or credit card, log in to Digital Banking, go to Card Management, and then choose Card Controls. From there, you can create your PIN for your card.

Not enrolled in Digital Banking? You can set a PIN by calling 704.375.0183 and selecting Option 4.

this is an existing card

If your PIN has previously been set, you must know your current PIN to change it.

Set My PIN

learning & guidance

protect your cards from fraud

Skyla will NEVER call, email, or otherwise contact you to request your access ID, password, PIN, or other login credentials for the services we offer.

If you receive such a request, DO NOT provide any information. Contact us at 704.375.0183 immediately to report the activity so we can ensure your accounts are free of suspicious activity.

common scams to avoid

Whether you're shopping online, receiving unexpected emails, or considering a charitable donation, it's crucial to stay informed and cautious. Here's a look at some prevalent scams and tips to avoid them.

Learn More

how multi-factor authentication can secure your account

Boost your security with multi-factor authentication (MFA). Learn how it works, how to enable it to protect your accounts from threats and more.

Learn More

how to keep your money safe from online scammers

Get key insights practical tips to protect your finances online. Learn to secure transactions, safeguard personal info, and browse safely to prioritize your financial well-being.

Learn More

View All Fraud Articles

questions about your card?

let us know in digital banking!

If you have a question or concern about your new Skyla debit or credit card, simply submit a secure form in Digital Banking.

lost or stolen card?

To report, call 704.375.0183, 24 hours / day.

Think you just misplaced it? Log in to Digital Banking and navigate to Card Controls to freeze your card until you’re able to locate it.

Sign In To Digital Banking

Managing Your New Skyla Card

ready to get started?

activiating your card

use your card

give us a call

digital banking

setting your card's pin

this is a new card

this is an existing card

protect your cards from fraud

common scams to avoid

how multi-factor authentication can secure your account

how to keep your money safe from online scammers

let us know in digital banking!

lost or stolen card?