Your New Debit & Credit Cards

Your new Skyla debit card will be mailed on Tuesday, July 18^th, and should be received 7 - 10 business days after. So keep a close eye on your mailbox!

You can activate and begin using your new card on Monday, August 7^th.

what if I didn't get my card?

Please complete the form below if you have not received your new card by Wednesday, August 2^nd. 

Both your debit card number and PIN will change with this reissue. Any Bill Pay, ACH, or automatic payments scheduled to post on or after Monday, August 7^th using your existing Parsons FCU card number should be updated to your new Skyla debit card info no later than Monday, August 7^th to avoid late or missed payments.

If your scheduled payments are set up using your account and routing numbers, you don't need to worry - these will automatically transition to your new Skyla account(s).

Can i change my pin?

Absolutely! After Monday, August 7^th, you'll be able to stop by a branch or give us a call at 704.375.0183, select Option 4, and follow the prompts.

We'll be transitioning your checking account to the Skyla product that best fits your account activity from the last 12 months. You'll receive an email or letter (depending on your communication preferences) with all the account benefits that come with this new product prior to August 7^th.

Rest assured that we're committed to making your banking experience better and more convenient for you!

Any Bill Pay, ACH, or automatic payments scheduled to post on or after Monday, August 7^th using your existing Parsons FCU card number should be updated to your new Skyla debit card info no later than Monday, August 7^th to avoid late or missed payments. 

If your scheduled payments are set up using your account and routing numbers, you don't need to worry - these will automatically transition to your new Skyla account(s).

QUICK TIP: If you're setting up any Direct Deposits or scheduled payments after Monday, August 7^th, make sure to use Skyla's routing number and your new account number. 

While there are some changes that will need to be made regarding Parsons FCU accounts immediately, your existing checks will be valid until December 2024. We'll provide plenty of notice before this change takes effect.

Since we'll be mailing you a physical card, make sure your mailing address is accurate by Thursday, July 13^th.

How do I update my mailing address?

Super simple! You can easily change your address through Parsons FCU's Online Banking or by calling 800.765.4527