We’re working hard to finalize the last few details that’ll make the transition from Parsons FCU to Skyla as smooth as possible for you! We’ll start to send you account-specific information in July, so be on the lookout. Here's what you can expect:
July 18, 2023
All cardholders will be mailed new Skyla cards on Tuesday, July 18. If you’re a cardholder and have not yet received your new Skyla card by Wednesday, August 2, visit our Cards page to notify our staff.
Mid-July
Skyla Welcome Kits will be sent (by mail or email) to Parsons FCU members and include account-specific details, upcoming changes, and checklists to prepare.
August 4 @ 12 pm PST - Monday, August 7
During the conversion weekend, you won’t be able to access your accounts via Online or Mobile Banking and we will not be able to view your accounts if you call in either.
August 7, 2023
Enrollment in Skyla’s Digital Banking opens and you'll be able to view all of your account details as a Skyla member.
As updates continue to roll in, we'll be adding to this page regularly to ensure you stay in the know! Check out the helpful info below and - if you don't see an answer to one of your questions - submit it in the form at the bottom of the page!
We appreciate your patience and are looking forward to serving you!
Beginning Monday, August 7th, switch to using Skyla’s Routing Number: 253075028
QUICK TIP: If you're setting up any Direct Deposits or scheduled payments after Monday, August 7th, make sure to use Skyla's routing number and your new account number.
Your member account number will most likely not change come Monday, August 7th – but if it does, you’ll know it prior! (Psst... you'll need that info handy for Digital Banking enrollment.)
All of the accounts that you have opened (like your auto loan, checking account, etc.) will have new account numbers that you can easily find once enrolled in Skyla's Digital Banking.
Super simple! Once you enroll in Digital Banking, you'll be able to easily find your member number as well as your various account numbers.
While there are some changes that will need to be made regarding Parsons FCU accounts immediately, your existing checks will be valid until December 2024. We'll provide plenty of notice before this change takes effect. (Yep - they'll still work even if your member account number is changing!)
Absolutely! Skyla is a member of the CO-OP Shared Branch network as well. No matter where you travel, you're able to access your accounts at over 5,600 credit union branches and more than 30,000 surcharge-free ATMs!
What really sets Skyla apart is that we insure your deposits up to $500,000 through the National Credit Union Administration (NCUA) and Excess Share Insurance Corporation (ESI)… at no additional cost to you!
Beginning Friday, August 4th at 12 pm PST, Parsons FCU’s Online and Mobile Banking platforms will no longer be accessible – meaning you will not be able to view your transactions or accounts. (Psst... take a quick snapshot or write down your account balance before you lose access. Then, keep track of your spending so you’re sure of where you stand throughout the weekend!)
You can enroll in Skyla’s Digital Banking platform online or through the Skyla Mobile App beginning Monday, August 7th. For a quick walkthrough and some tips and tricks, visit our Registration Page.
The rate, term, and maturity date on any of your existing Certificate of Deposits at Parsons FCU will all stay the same. We're simply transferring your account from Parsons FCU to Skyla and there’s nothing you’ll need to do!
The rate, term, and maturity date on any of your existing Certificate of Deposits at Parsons FCU will all stay the same. We're simply transferring your account from Parsons FCU to Skyla and there’s nothing you’ll need to do!
Nope! Your existing CDs will automatically transfer to a Skyla CD on Monday, August 7th. But don't worry - your rate, term, and maturity date will stay the same!
If your Direct Deposits are set up using your account and routing numbers, then you don’t need to worry – these will automatically transition over to your new Skyla account(s).
Any new Direct Deposits you set up after August 7th should use Skyla’s Routing Number and your Skyla Account Number. You can find your account number by logging in to Skyla's Digital Banking and selecting the respective account. Then, tap the Account Details tab (Show Details if you’re on the Mobile App) to find your account number.
If your Direct Deposits are set up using your account and routing numbers, then you don’t need to worry – these will automatically transition over to your new Skyla account(s). (Yep - even if your member account number is changing!)
QUICK TIP: If you're setting up any Direct Deposits or scheduled payments after Monday, August 7th, make sure to use Skyla's routing number and your new account number.
Any Bill Pay, ACH, or automatic payments scheduled to post on or after Monday, August 7th using your existing Parsons FCU card number should be updated to your new Skyla debit card info no later than Monday, August 7th to avoid late or missed payments.
If your scheduled payments are set up using your account and routing numbers, you don't need to worry - these will automatically transition to your new Skyla account(s).
You sure can! And we'll post your deposits in real-time, meaning you won't need to wait to see the funds hit your account.
QUICK TIP: To get ready for our Core Conversion, mobile deposit on the Parsons FCU mobile app will be temporarily disabled on Thursday, August 3rd at 10 am PST. But don't worry - we'll have you set up and mobile depositing again in no time once you enroll in Skyla's Digital Banking on Monday, August 7th.
We're simply transferring your existing loan to Skyla, so due dates and payment amounts will stay the same.
Once your account transfers over to Skyla, mailed payments can be sent to the Skyla Operations Center at 718 Central Ave, Charlotte, NC 28204.
However, we do encourage you to visit our Payment Options page to check out the other convenient ways you can pay!
Absolutely! Skyla is actively working on implementing Zelle®. There may be a short window of downtime, but you will be able to connect your new Skyla account to Zelle®.
QUICK TIP: To get ready for our Core Conversion, using Zelle® from the Parsons FCU mobile app will be temporarily disabled on Thursday, August 3rd at 10 am PST. Any payments that are scheduled to post after this date will be canceled.
You can streamline making payments by setting up your preferred payment method – using your account and routing number – from your new Skyla account or another external account. But please note – now that you’ll have access to this option, paying your Skyla loan over the phone by credit or debit card will no longer be available (psst… visit skylacu.com/payment for a complete list of payment options).
You’re good! If you're using Bill Pay, scheduling in a branch, or using an automatic payment method, just make sure it's scheduled before Thursday, August 3rd at 10am PST.
Prefer to make manual payments on your loan? Visit skylacu.com/payment to see how you can make a loan payment once transitioned over to Skyla.
You can streamline making payments by setting up your preferred payment method – using your account and routing number – from your new Skyla account or another external account. But please note – now that you’ll have access to this option, paying your Skyla loan over the phone by credit or debit card will no longer be available (psst… visit skylacu.com/payment for a complete list of payment options).
Yes. Simply log in to Digital Banking and select your loan account. Then, tap the Account Details tab (Show Details if you’re on the Mobile App) to find your account number. Not a fan of digital? Give us a call or stop by any of our branch locations and we’ll happily provide it to you.
The Member Plus+ Discount on eligible loans based on AutoPay or Checking Account will be discontinued. Have this rate discount applied to your loan? We're absolutely honoring your rate, and it won't be changing.
Skyla provides similar rate discounts on auto loans, personal loans, lines of credit, and HELOCs! For more info, visit skylacu.com/resources/special-discounts.
Absolutely! We’re simply transferring your loan from Parsons FCU to Skyla.
They will! Both branch locations will remain open, and we look forward to expanding in both Pasadena, CA and Centreville, VA with the additional resources provided through this merger.
All Parsons FCU employees are being retained during this transition. As part of a larger organization, our employees will now have access to career development resources and new growth opportunities. Consideration for our staff was a major part of analyzing the benefits of this merger. The Parsons FCU staff that our members are used to dealing with will continue to serve our members after the merger is complete.
Three members of the Board of Directors have become Skyla board members. You will continue to have representation.
Absolutely! Skyla is a member of the CO-OP Shared Branch network as well. No matter where you travel, you're able to access your accounts at over 5,600 credit union branches and more than 30,000 surcharge-free ATMs!
Skyla currently has 17 branch locations across the Carolinas and we'll have 19 nationally once we incorporate the Pasadena, CA and Centerville, VA branches.
But don't worry - we also have a 24 / 7 Contact Center, real-time chat in Digital Banking, and are members of the CO-OP Shared Branch Network, so you'll never be far from your account!
While there are some limitations, you can do almost all of your banking via the shared branch network! You're able to:
- Deposit Cash and Checks
- Make a Withdrawal
- Make a Skyla Loan Payment
- Access Line of Credit Advances
- Make a Transfer
Visit coop.org/Shared-Branch-ATM to search by zip code or address. You can also filter by ATM or Shared Branch and even search for international locations!
Text a zip code to 91989 to find nearby ATM and Shared Branch locations. Or call 888.748.3266 to find a location by phone.
Download the Co-op ATM / Shared Branch Locator app to always stay connected to your Shared Branch locations.
If you’re not near a branch or shared branch location, your first 6 non-Skyla ATM withdrawals per month are free (but that doesn’t include the machine surcharge). Oh – and don’t forget about that handy cash back feature provided by most merchants!
In the Carolinas? Skyla is part of the CashPoints ATM network, allowing you to visit any of their surcharge-free locations throughout North Carolina!
You sure do! With Skyla’s Digital Banking, you have convenient, secure, 24/7 access to your accounts right from your computer, tablet, or smartphone. Open accounts, apply for loans, make transfers, pay bills, send secure messages, and so much more.
Just wanted to give you a heads up that all of your accounts at Parsons FCU will remain open. However, we will be making some changes to the account names. If you notice your account type listed on the chart below, it means that your account name will be changing.
In short, the merger is to help develop scale for the future. The economies of scale and the operational efficiencies realized through the merger are expected to offer long-term benefits to the Parsons FCU membership. Among its other benefits, the merger will also provide our employees with access to a formal training program and a career development department.
Skyla is the new brand name adopted by Charlotte Metro Federal Credit Union. This new brand name was brought about due to the merger of Premier FCU into Charlotte Metro FCU in 2021. Charlotte Metro was founded in 1962 to serve Charlotte’s city employees. Since that time, Charlotte Metro has grown significantly by reaching out to numerous groups that qualify for membership.
Skyla fully embraces the credit union philosophy and service levels that we hold true at Parsons FCU. As an added benefit, Skyla utilizes the same data processing system as we do, making the data conversion much easier. Combined, we will have approximately $1.4 billion in assets which gets us to the scale needed to operate successfully in the future.
Absolutely! Parsons FCU was founded in 1975 to provide financial services to Parsons employees and their families. We take pride in helping Parsons employees and family members realize their financial goals and this commitment will continue unaltered.
The merged organization will operate under the Skyla Federal Credit Union (Skyla) name.
As a Skyla member, your account numbers and routing number will stay exactly the same throughout the merge!
Parsons FCU has proudly served the financial needs of Parsons Corporation, its affiliates, and their family members since 1975. Today, they have 24 employees and 2 physical branch locations - one in Pasadena, CA, and one in Centerville, VA.
For current Skyla members, the immediate – and easily seen – impact of this merger is an expanded footprint since we will be growing outside of the Carolinas. Another important element is the scale this provides the combined institution. We’ll be able to accelerate already-planned technology advancements and grow our community support efforts, while continuing to provide the personalized, friendly service our members expect.
We don’t have to merge! Both institutions are financially sound individually. With 107 combined years of experience, the financial strength of both organizations and shared vision will create an even stronger financial institution, enabling us to better serve our members, provide increased accessibility, technology, and financial products, and quickly grow.
The best part? This merge is taking Skyla national, meaning more convenient access for you anywhere you go!
Definitely not! Skyla is our name for the long haul.
All Parsons FCU records and systems will transition to Skyla’s systems on Tuesday, August 8th.
Don’t worry – your favorite Skyla employees aren’t going anywhere! This is truly just an expansion of our current organization. Our geographic regions don’t overlap, which is one of the many reasons this was an ideal merger opportunity!
Skyla will still be headquartered at 718 Central Ave, Charlotte NC and there will not be any layoffs or reductions in staff as a result of the merger.
You’re very important to us and our goal is to make this transition as smooth as possible for you. We are anticipating a much higher-than-normal call volume immediately following the conversion.
Our Contact Center is ramped up and ready and we want to ensure all your questions are answered. That means our call times will also be longer, so – again – we appreciate your patience. The good news is that you’ll now have 24 / 7 Contact Center access, enabling you to call at non-peak times for a shorter wait.
We’re excited to grow with you!
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