You’re very important to us and our goal is to make this transition as smooth as possible for you. We are anticipating a much higher-than-normal call volume immediately following the conversion.
Our Contact Center is ramped up and ready and we want to ensure all your questions are answered. That means our call times will also be longer, so – again – we appreciate your patience. The good news is that you’ll now have 24 / 7 Contact Center access, enabling you to call at non-peak times for a shorter wait.
We’re excited to grow with you!