Let's Believe in Better - Together

Nope! Your account number (and routing number) are staying exactly the same! So no need to worry about resetting any automatic / scheduled payments or direct deposits.

Nope! Your routing number (and account number) are staying exactly the same!

Absolutely! Your existing credit card will continue to work as normal even with a Charlotte Metro or Premier FCU logo on it. If your card is nearing expiration, you’ll receive a new card before it expires.

Yep! Your existing debit card will continue to work as normal even with a Charlotte Metro and / or Premier FCU logo on it. If your card is nearing expiration, you’ll receive a new card before it expires.

Only if it's about to expire! Your existing card will continue to work as normal even with a Charlotte Metro and / or Premier FCU logo on it. If your card is nearing expiration, you’ll receive a new card before it expires.

Absolutely! Your checks will still be valid even after we change our name and logo (since that super important account information at the bottom won’t be changing). No need to replace those until you’re low on stock!

The new credit and debit cards will not have tap to pay at this time, however, all of our cards are compatible with Apple and Samsung Pay which does the exact same thing from your phone!

Check out all of your mobile payment options on our Mobile Banking page!

Currently, Zelle is not available. However, we encourage you to check out the avenues to send money from your account via member-to-member transfers within Online Banking.

We will certainly keep you in the loop once future payment options, like Zelle, become available.

They sure will! Our Online Banking and Mobile App will be receiving a refresh with the new logo and colors, but your username and password won’t need to change.

Nope! On Wednesday, October 12, we’ll "flip a switch" and you'll see the new look of Online Banking the next time you log in. You will need to update your Mobile App to see the new look and feel, but you’ll be able to log in to either platform at any point. (Psst… depending on what time of day you log in on October 12, you might still see the current look and feel as it can take a few minutes to refresh.)

Not a thing! Your account number(s) and routing number will stay exactly the same throughout the name change, so no need to reset any automatic / scheduled payments or direct deposits.

Slightly! Beginning October 12, all of our locations and drive thrus (except the Goodwill Branch) will have the same hours of operation:

Mon – Thurs: 9am – 5pm
Fri: 9am – 6pm

Goodwill Branch (inside the Goodwill Opportunity Campus)
Mon – Fri: 9am – 5pm

Beginning Wednesday, October 12, our new headquarters address will be 800 Central Ave Charlotte, NC 28204. But don’t worry, even if you mail your October payment to 718 Central Ave, we’ll still receive it!

Tired of mailing in payments? You have options! Check out all the ways you have to pay here >

Following the merger of Charlotte Metro and Premier FCU, we knew we needed a brand that would embrace all of the communities we serve while symbolizing our mission to teach, guide, direct and educate our consumers so they may live a richer, more meaningful and expansive lifestyle.

The new Skyla brand embodies our vision – building financial freedom for all – by providing the support and personalized banking experience to help you plan, implement, and actually achieve your goals. At Skyla, we’re your friendly, neighborhood credit union – here to make things possible! We’re focused on meeting you wherever you are in your financial journey with the tools, guidance and resources that turn possibility into reality. Let’s Believe in Better – Together!

is it an acronym?

Nope! It’s not an acronym or short for anything. Skyla is an upbeat, affirmative, and aspirational name that speaks to the limitlessness that our consumers long for. Skyla is warm, relatable, and welcoming. With Skyla, you are free to face the future, knowing there is both support and opportunity ahead.

We’re excited for what the future holds and we hope you are, too!

In August 2021, Charlotte Metro and Premier FCU merged, and we’ve been a hodge-podge of logos ever since! A name change was always planned, it just took a bit longer than expected. Today, we have a combined 17 branch locations across the Carolinas - not just in the Charlotte region. The launch of our new name signifies both the unification of our organizations and better supports our footprint.

We do want to assure you that - with this new name - we’re not forgetting any of Charlotte Metro’s or Premier FCU’s strong, local roots and history, but we are incredibly excited for what the future holds. We hope you will be as well!

Great question! We started this new name exploration at the same time as the merger. Unfortunately, we weren’t the only ones trying to trademark a new name at that time. After a few hurdles and lots of waiting, we can hardly wait to finally share it with you!

Nope! Charlotte Metro was not purchased by any other financial institution. We simply chose to rename our credit union to signify the unification from our merger with Premier FCU and to help expand our footprint outside of the Charlotte region.