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Skyla's NEW Digital Banking

Welcome to Better Banking!

Explore FAQs

well hello there...

a new digital banking is here!

This new platform has everything you know and love about our current Online and Mobile Banking, but with expanded and enhanced digital banking capabilities! Below are a few things we think will help make your experience better.

Want to enroll in Digital Banking as a new user? Click here to enroll your account.  

 

expanded capabilities

skyla mobile app

Skyla Mobile has a new app and you'll need to download a new one from the Apple Store or Google Play store.

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chat with skyla

Use the new chat feature to work with a Skyla team member during business hours or send secure messages at any time.

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make payments

Pay your credit card, auto loan, or even mortgage directly from the app!

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link accounts

Link external accounts from other financial institutions directly from the dashboard and see all your accounts in one place!

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set alerts & budgets

Manage your money, your way with account alerts and savings goals right from the palm of your hand.

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control your cards

Freeze, cancel, or activate your Skyla debit and credit cards with the tap of a button.

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savvy money

my credit score dashboard

With one powerful tool, access your credit score, full credit report, credit monitoring, financial tips, and education - for free! My Credit Score Dashboard comes with:

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real-time credit score

Get an updated credit score every 24 hours to stay in the know on your financial health.

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credit score simulator

Use the simulator to see the potential impact of opening new accounts or paying down loans.

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credit monitoring alerts

Receive alerts when any change happens to your credit score with detailed explanations.

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enhancements

managing your account

Our new platform comes packed with additional benefits in profile settings including login history, shared access management, custom color coding,  nicknaming of accounts, and more. But we're most excited about:

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password resets

You'll now be able to unlock yourself, meaning you no longer need to call Skyla to get back in!

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joint user access

Joint account holders can now create their own login to view and manage the shared account(s).

better money management

see what your money can do

We’re rolling out some awesome features in the new Digital Banking platform to help you better understand and manage your finances and keep you in control.

a quick note from skyla

You're very important to us and our goal is to make this transition as smooth as possible for you! Our Contact Center is ramped up and ready to answer any and all questions you may have.

With that... we are anticipating a much higher-than-normal call volume immediately following the launch, meaning our call times will also be longer. So we very much appreciate your patience!

 

what will happen to my...

Username?

Bill Pay?

SCHEDULED TRANSFERS, PAYMENTS, OR DIRECT DEPOSITS?

BUDGETING PRESETS?

alerts?

estatements?

setting up my new profile

WHAT IF I NEVER ENROLLED IN THE OLD SYSTEM?

WHAT IF I'M A JOINT ACCOUNT HOLDER?

WILL I HAVE TO REGISTER ALL OF MY ACCOUNTS SEPARATELY?

DO I HAVE TO DOWNLOAD A NEW MOBILE APP?

ONE OR MORE OF MY ACCOUNTS DON’T SHOW UP WHEN LOGGED IN.

I WANT TO HIDE AN ACCOUNT ON MY DASHBOARD

I CAN’T TELL MY ACCOUNTS APART.